Dooney Dress Hire

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    Contact Us

    156-677-124-442-2887 [email protected] 184 Street Victoria 8007

    Only £5 Delivery & Return

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    Terms and conditions page

    1. Acceptance of Terms of Use

    Welcome to Dooney Dress Hire! These Terms of Use & Service and any other rules posted on our Sites (collectively, the “TOS”) govern your use of (the “Site”) and Dooney Dress Hire service and renting of products (the “Service”). By using the Service or visiting or browsing the Site, you accept these Terms of Use and any modifications that may be made to the Terms of Use from time to time; if you do not agree to these Terms of Use you should not use the Service, or visit or browse the Site. These Terms of Use constitute a binding legal agreement between you and Dooney Dress Hire. (“Dooney Dress Hire” “we,” “us,” and “our”). Please read them carefully.


    2. Modifications to Terms of Use

    We reserve the right to modify these Terms of Use at any time and in any manner at our sole discretion. Notice of any modification of these Terms of Use will be posted in this section of the Site, and any such modifications will be effective upon the posting of such notice. Your continued use of the Site constitutes your binding acceptance of such modifications.

    3. Dooney Dress Hire Service

    The Service allows customers to access the Site and borrow products from Dooney Dress Hire in accordance with these Terms of Use. The customer can choose products to borrow from our expansive on-line selection, and have them shipped to the customer’s address. This is done with a return date. We reserve the right to limit the number of items that a member may borrow at any time. The currently available borrowing options and rates, are outlined in detail on the Site. Also, the current shipping policies governing the delivery and return of products are detailed on the Site. Delivery time for products you have selected to borrow may vary based upon (a) inventory availability, (b) your delivery address, (c) when you place an order, and (d) other circumstances impacting delivery. Accordingly, Dooney Dress Hire makes no guarantees as to actual delivery time. The risk of loss for items shipped passes to you upon our delivery to the carrier. We will send you an email letting you know when your product is shipped.

    If a product is returned in a damaged or dirty condition that exceeds normal wear and tear, as determined by Dooney Dress Hire in its sole discretion, you agree that Dooney Dress Hire may invoice you for the full cost of replacing such product by the RRP stated as well as charge you the full amount of any lost earnings or incurred costs resulting from the damage. The product replacement fee will vary depending on the specifics of each dress and its amount is to the full discretion of Dooney Dress Hire. Under no circumstances are customers to attempt to clean any products themselves by any means (dry cleaned or otherwise). If done so, Dooney Dress Hire reserves the right to invoice for part or full replacement value of the items and charge you the full amount of any potential lost earnings or incurred costs regardless of whether any damage has been caused.


    4. Billing When you borrow a dress

    you will be required to provide Dooney Dress Hire with accurate, complete and current credit card information for a valid credit card that you are authorized to use. You authorise Dooney Dress Hires or its agent to bill your credit card the applicable fees, per-item or borrowing fees, shipping charges, any and all applicable taxes, and any other charges you may incur in connection with your use of the Service. The applicable fees will be charged to your credit card/debit card on the date your purchase is made. If your dress is not returned on the due return date agreed when the purchase was made, Dooney Dress Hire will charge your credit card for each overdue day, at the rate set for that dress as stated on the site, until a return shipment has been booked by the customer and Dooney Dress Hire are notified by the courier company.

    If Dooney Dress Hire does not receive payment from your credit card provider or if your credit card expires or is rejected, you agree to pay all amounts due upon demand. If Dooney Dress Hire does not receive payment from your credit card provider or if your credit card expires or is rejected, you agree to pay all amounts due upon demand. Dooney Dress Hire reserves the right to take all steps necessary to collect amounts due from you, including but not limited to using third party collection agencies. Dooney Dress Hire reserves the right to correct any errors or mistakes that it makes even if it has already requested or received payment.

    You are solely responsible for any and all fees charged to your credit card by the issuer, bank, or financial institution including, but not limited to, overdraft, insufficient funds, and over the credit limit fees. We may modify the price, content, or nature of the Service at any time. We may provide notice of any such changes by email, notice to you upon log-in, or by publishing them on the Site.


    5. Cancellation:

    Costs and Refunds You may return a rented product and obtain a credit. If you do not wish to wear ANY of the items in the box, you must deposit the box for return at your local drop off point within 24 hours of receiving the box. Most drop off points are open 7 days a week.Please email if this is not the case. If the dress is not returned by the customer in this timescale Dooney Dress Hire Dress reserves the right to charge the full rental fee for the dress. Please email [email protected]

    All garment tags MUST remain intact if the garment is not being worn. Only remove if you agree to wear. If you fail to fulfill agreed upon terms, your credit card will be charged for the full, fee and charges for the entire period you booked the dress for. If you wish to cancel your order BEFORE it is delivered, please let us know as soon as you can by contacting [email protected] and we will be happy to take care of it for you. You agree to pay Dooney Dress Hire a deposit for each dress hire which will be refunded within 3 days of Dooney Dress Hire receiving the dress back in a cleanable, wearable condition. If you are unclear on any of these terms or have any questions please get in touch by contacting customer service on [email protected]



    6. Price and payment

    Payment for all orders must be made by credit or debit card on the payment page. We accept payment by most major credit or debit cards. Please note that, for security reasons, we ask customers ordering for the first time to provide proof of their billing address. This has to be approved by us before the first delivery can be made. We can only accept Payment Methods where the statement address is within the United Kingdom.


    7. Privacy We

    (“Dooney Dress Hire”, “we”, “our”, “us”) respect the privacy rights of its online visitors (“you”, “your”, “yours”) and recognise the importance of protecting the information collected about them. We have adopted a corporate wide Privacy Policy that guides how we collect, store, and use the information that you provide us with. As part ofour commitment to your privacy rights and security, our website has been certified to Level 1 PCI compliance and supports an 128 bit SSL encryption. The following information is provided by Dooney Dress Hire to enable our online visitors to be fully informed of our Privacy Policies. By visiting, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions. If you are under 16, we require that you inform a parent or guardian about Dooneydresshire’ Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering or placing an order with This Privacy Policy does not apply to websites maintained by other companies or organisations to which we link and is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.



    The Site may allow you and other third parties to post reviews or comments concerning the Service or the products we distribute. Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed or made available by third parties on the Site are those of the respective authors or producers and not of Dooney Dress Hire or its shareholders, directors, officers, or employees. Dooney Dress Hire may review and delete any content, in whole or in part, that in the sole judgment of Dooney Dress Hire violate these Terms of Use or which might be offensive, illegal, or that might violate the rights of or harm any third parties. Nonetheless, under no circumstances will or its shareholders, directors, officers, directors, or employees be held liable for any loss or damage caused by your reliance on information obtained through the Site. It is your responsibility to evaluate the information, opinion, advice, or other content available through the Service or the Site.


    We are free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us (each, a “Submission”), including, without limitation, responses to questionnaires or through postings on message boards on the Site without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the Site and the Service. Furthermore, by posting any Submission on the Site, submitting information to us, or in responding to questionnaires, you grant us a perpetual, non-exclusive, fully paid, royalty-free, irrevocable, sublicenseable, worldwide license and right to display, use, perform, reproduce, modify, distribute and create.


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