Terms and Conditions
When you borrow a dress you will be required to provide Dooney Dress Hire with accurate, complete and current credit card information for a valid credit card that you are authorized to use. You authorise Dooney Dress Hires or its agent to bill your credit card the applicable fees, per-item or borrowing fees, shipping charges, any and all applicable taxes, and any other charges you may incur in connection with your use of the Service. The applicable fees will be charged to your credit card/debit card on the date your purchase is made. If your dress is not returned on the due return date agreed when the purchase was made, Dooney Dress Hire will charge your credit card for each overdue day, at the rate set for that dress as stated on the site, until a return shipment has been booked by the customer and Dooney Dress Hire are notified by the courier company.
If Dooney Dress Hire does not receive payment from your credit card provider or if your credit card expires or is rejected, you agree to pay all amounts due upon demand.
If Dooney Dress Hire does not receive payment from your credit card provider or if your credit card expires or is rejected, you agree to pay all amounts due upon demand. Dooney Dress Hire reserves the right to take all steps necessary to collect amounts due from you, including but not limited to using third party collection agencies. Dooney Dress Hire reserves the right to correct any errors or mistakes that it makes even if it has already requested or received payment.
You are solely responsible for any and all fees charged to your credit card by the issuer, bank, or financial institution including, but not limited to, overdraft, insufficient funds, and over the credit limit fees.
We may modify the price, content, or nature of the Service at any time. We may provide notice of any such changes by email, notice to you upon log-in, or by publishing them on the Site.
5. Cancellation: Costs and Refunds
You may return a rented product and obtain a credit. If you do not wish to wear ANY of the items in the box, you must deposit the box for return at your local drop off point within 24 hours of receiving the box. Most drop off points are open 7 days a week.Please email if this is not the case. If the dress is not returned by the customer in this timescale Dooney Dress Hire Dress reserves the right to charge the full rental fee for the dress. Please email [email protected]
All garment tags MUST remain intact if the garment is not being worn. Only remove if you agree to wear. If you fail to fulfill agreed upon terms, your credit card will be charged for the full, fee and charges for the entire period you booked the dress for.
If you wish to cancel your order BEFORE it is delivered, please let us know as soon as you can by contacting [email protected] and we will be happy to take care of it for you.
You agree to pay Dooney Dress Hire a deposit for each dress hire which will be refunded within 3 days of Dooney Dress Hire receiving the dress back in a cleanable, wearable condition.
If you are unclear on any of these terms or have any questions please get in touch by contacting customer service on [email protected].
6. Price and payment
Payment for all orders must be made by credit or debit card on the payment page. We accept payment by most major credit or debit cards. Please note that, for security reasons, we ask customers ordering for the first time to provide proof of their billing address. This has to be approved by us before the first delivery can be made. We can only accept Payment Methods where the statement address is within the United Kingdom.
We are free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us (each, a “Submission”), including, without limitation, responses to questionnaires or through postings on message boards on the Site without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the Site and the Service. Furthermore, by posting any Submission on the Site, submitting information to us, or in responding to questionnaires, you grant us a perpetual, non-exclusive, fully paid, royalty-free, irrevocable, sublicenseable, worldwide license and right to display, use, perform, reproduce, modify, distribute and create.
There are four types of cookies:
Website functionality cookies These cookies enable you to browse the website and use our features such as shopping baskets and wish lists
Website analytics cookies We use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.
Customer preference cookies When browsing or shopping online, the website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you.
Targeting cookies or advertising cookies.These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.
By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.9. HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH
Dooneydresshire.co.uk may use your personal information for the processing of orders, payments and to provide you with a shopping experience. We will also use your details to fulfill and deliver your orders. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.10. SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION
We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with.11. WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS
If you have any queries or complaint please e-mail [email protected]